StereoLOGIC is a pioneer in task mining. In 2009 we have applied for a patent for innovative technology using screen recognition and user-system interactions to discover employee processes and tasks. The US patent was issued in 2019.
StereoLOGIC is the only technology that accurately extracts and maps the employee tasks without any desktop installation. Even if these tasks are frequently interrupted, as employees switch from one task to another, StereoLOGIC will provide accurate documentation and analytics data for each task.
You will know when the task was started and finished, how much time was spent working on the task, how many times it was interrupted and why. You will also know if the task was successfully completed or put on hold. StereoLOGIC will help you understand if the task is just a “data manipulation” or if it involves complex decision making, if it’s value adding or not.
StereoLOGIC will provide the results regardless of the number and type of IT systems used by your employees. Even if they spend eight hours a day performing complex spreadsheet manipulations in Excel, StereoLOGIC will provide accurate task recognition.
For each discovered task you will receive detailed employee activities, associated UI screens, the time of each activity and the entire task, user inputs, such as checking a checkbox, choosing a menu item, etc. and the IT system used (Mainframe, ERP, etc.).
StereoLOGIC will enable you to prioritize tasks for automation. On top of the obvious metrics like task frequency and time, you will benefit from more advanced metrics, like impact on service quality, customer experience and many others.
UNDERSTAND YOUR PROCESS AT MOUSE CLICK AND KEYSTROKE LEVEL OF GRANULARITY
As enterprises continue to go through digital transformation, task mining becomes critical to provide visibility on actual steps identifying task inefficiencies and opportunities for task-level automation.
StereoLOGIC helps to answer:
What kind of tasks my process consists of?
What are the exact steps and activities within a task?
What are the possible outcomes of a task?
How can I identify opportunities for task-level RPA?
How can I measure and achieve the best possible task productivity?
StereoLOGIC solution offers:
Detailed, granular insights about each task
Elimination of noise, which typically distorts task mining, such as employee interruptions and distractions
Identification of inefficiencies and non-value add activities
Obfuscation – removal of private employee and client data
ACCELERATE BOTS CREATION
by feeding powerful, real-time outputs from task mining straight to RPA
Real-time business analytics, diagnostics and optimization. Always have up-to-date picture of “what’s going on” and how to improve it.